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417.781.8343

Meet Our Team

  • Don Gould

    Agent/Owner
    Office: 417-781-8343
    Fax: 417-781-2799
    1331 Illinois Ave
    Joplin MO 64801
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    Agency owner Don Gould has been in the insurance business since 1984. He enjoys getting to know his clients and helps them with their personal, flood, farm, and commercial insurance needs.

    Don and his wife have been married for 48 years. Together they have two sons and five grandchildren. In his spare time, he enjoys riding his motorcycle and working on his classic car. 

  • Bob Gould

    Agent
    Office: 417-781-8343
    Fax: 417-781-2799
    1331 Illinois Ave
    Joplin MO 64801
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    Agent Bob Gould has 20 years of industry experience, specializing in property and casualty insurance for Don Gould Agency.

    An alumnus of Missouri Southern State University, Bob enjoys spending time with his wife and children away from the office. 

  • Rhett Gould

    Agent
    Office: 417-781-8343
    Fax: 417-781-2799
    1331 Illinois Ave
    Joplin MO 64801
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    Rhett Gould has been with Don Gould Agency since 1995. He specializes in personal lines such as auto, home, and renters insurance. He is also the office “go to” for life insurance.

    Rhett and his wife have been married since 1996 and the couple have three daughters. Away from the office, Rhett enjoys spending time with his family, sports, and exercising. 

  • Ashley Gould

    CSR
    Office: 417-781-8343
    Fax: 417-781-2799
    1331 Illinois Ave
    Joplin MO 64801
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    Agent Ashley Gould has been a part of the Don Gould Agency team since 2009. Specializing in personal lines, Ashley is proud to provide answers for her clients. She understands that during a confusing time such as a tornado or even a minor car accident, insurance agents are often able to offer a perspective that friends and family cannot. She enjoys keeping her clients informed, and especially likes being able to call a client to let them know that Don Gould Agency could save them money!

    In her free time, Ashley is an active member of the community, volunteering regularly at a local animal rescue and with several other groups. A graduate of Pittsburg State University, she also enjoys gardening, hiking, and camping.  

  • Beth Bass

    CIC
    Office: 417-781-8343
    Fax: 417-781-2799
    1331 Illinois Ave
    Joplin MO 64801
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    Agent Beth Bass joined Don Gould Agency in 2011. Beth, who has 29 years of insurance experience, serves as the agency’s commercial lines specialist. She owns a CIC insurance designation and enjoys helping businesses understand their coverages.

    Beth and her husband have been married for 38 years. Away from the office she enjoys outdoor activities, and can be found gardening, running, and biking – often with her five grandchildren! 

  • Londa Roy

    Office: 417-781-8343
    Fax: 417-781-2799
    1331 Illinois Ave
    Joplin MO 64801
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    Londa Roy has been in the insurance business for 27 years. She enjoys meeting her clients and and is actively involved with the customer service and personal lines at Don Gould Agency.

    Londa and her husband have been married for 43 years and have two sons. She is an animal lover and enjoys gardening, shopping, playing with her grandchildren and pampering her cat. In addition to her role at Don Gould Agency, she is also a part-owner of Randy’s Drive-In.